Your rules become operating context.
Services, price behavior, constraints and handover conditions are captured in a Business Pack.
CHOP handles customer conversations with the rules, services and boundaries of your business — then hands over to your team when a human should take over.
CHOP is designed around business rules, not generic answers. It uses declared services, commercial rules and escalation boundaries to keep customer conversations useful without pretending to know what it doesn’t.
Services, price behavior, constraints and handover conditions are captured in a Business Pack.
When information is missing or requires approval, CHOP states the boundary and moves to the correct next action.
Your team receives the customer request and conversation context instead of forcing the customer to start over.
Business completes the CHOP onboarding form once.
CHOP turns that information into a structured Business Pack.
Operator handles customer conversations against those rules.
Edge cases move to staff or management with context attached.
Start with one business. Capture the operating rules. Let CHOP handle the repetitive layer while your team stays in control.
Set up CHOP →